Privacy Policy

Moon 8 Holistics
Last updated: September 2025

At Moon 8 Holistics, your privacy is very important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Moon 8 Holistics offers Reiki, Indian Head Massage, Rahanni Healing, Massage, Facials, Nails, and Oncology Scar Massage. We are based in Wickham, Hampshire.

Website: www.moon8holistics.com

Email: leanne@moon8holistics.com

 When you interact with Moon 8 Holistics, we may collect:

• Personal details: your name, email address, phone number, and any information you provide when booking or enquiring.
• Booking/payment details: if you book or pay online, basic billing information is processed securely through third-party providers (we do not store payment details ourselves).
• Wellbeing/health details: limited information you share so we can safely provide treatments (this is treated as highly confidential).
• Website usage data: such as IP address, browser type, and pages visited, collected through cookies/analytics.

 We use your information to:

• Provide treatments and services you request.
• Respond to enquiries, bookings, or aftercare questions.
• Send appointment reminders or relevant service updates (if you consent).
• Meet our legal and insurance obligations.
• Improve our website and client experience.

We respect your privacy. Your details will never be sold or shared for marketing.
We may share data only with:

• Trusted service providers (e.g., booking/payment systems, website host). 
• Legal/insurance purposes, if required by law..

•  Personal and health details are stored securely and confidentially.
• Only the therapist (Moon 8 Holistics) has access to client treatment notes.
• Online transactions are encrypted and handled by secure third parties.

 Under UK GDPR, you have the right to:

• Access the data we hold about you.
• Request corrections or updates.
• Ask us to delete your information (where legally possible).
• Withdraw consent for marketing at any time.
   

To exercise your rights, email us at leanne@moon8holistics.com.

Our website may use cookies to improve your browsing experience and collect anonymous analytics. You can adjust your browser settings to block cookies if you prefer. 

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Moon 8 Holistics
Email: leanne@moon8holistics.com
Website: www.moon8holistics.com

If you remain concerned, you can also contact the UK Information Commissioner’s Office (ICO).